9667663e8d2c67127552e8c528155120c1a7e83d donnak Thu Jan 16 11:48:57 2014 -0800 Reorganized page, updated info, added twitter link. diff --git src/hg/htdocs/contacts.html src/hg/htdocs/contacts.html index 3d0a87b..bd16af8 100755 --- src/hg/htdocs/contacts.html +++ src/hg/htdocs/contacts.html @@ -2,184 +2,187 @@ <HTML> <HEAD> <META HTTP-EQUIV="Content-Type" CONTENT="text/html;CHARSET=iso-8859-1"> <meta http-equiv="Content-Script-Type" content="text/javascript"> <TITLE>UCSC Genome Browser: Contact Information</TITLE> <LINK REL="STYLESHEET" HREF="style/HGStyle.css"> <script type="text/javascript" src="/js/jquery.js"></script> <script type="text/javascript" src="/js/staticDoc.js"></script> </HEAD> <BODY BGCOLOR="FFF9D2" LINK="0000CC" VLINK="#330066" ALINK="#330066"> <A NAME="TOP"></A> <TABLE BORDER=0 CELLPADDING=0 CELLSPACING=0 WIDTH="100%"><TR><TH COLSPAN=2 ALIGN="left"><IMG SRC="images/title.jpg"></TH></TR> <TR><TD COLSPAN=2 HEIGHT=40><!--#include virtual="inc/topbar.html"--></TD></TR> + <!--Content Tables-------------------------------------------------------> -<TR><TD COLSPAN=2 CELLPADDING=10> - <!--outer table is for border purposes--> - <TABLE WIDTH="100%" BGCOLOR="#888888" BORDER="0" CELLSPACING="0" CELLPADDING="1"><TR><TD> - <TABLE BGCOLOR="fffee8" WIDTH="100%" BORDER="0" CELLSPACING="0" CELLPADDING="0"><TR><TD> - <TABLE BGCOLOR="D9E4F8" BACKGROUND="images/hr.gif" WIDTH=100%><TR><TD> - <FONT SIZE="4"><b> Contact information for the UCSC Genome Project</b></FONT> - </TD></TR></TABLE> - <TABLE BGCOLOR="fffee8" WIDTH="100%" CELLPADDING=0><TR><TH HEIGHT=10></TH></TR> - <TR><TD WIDTH=10> </TD><TD> + <TABLE BGCOLOR="fffee8" WIDTH="100%" BORDER="1" CELLSPACING="0" CELLPADDING="1"> + <TR><TD> + <TABLE BGCOLOR="#D9E4F8" BACKGROUND="images/hr.gif" WIDTH=100%> + <TR><TD><FONT SIZE="4"><B> Contact us</B></FONT> + </TD></TR> + </TABLE> + <TABLE BGCOLOR="#fffee8" WIDTH="100%" CELLPADDING=0><TH HEIGHT=10></TH> + <TR><TD WIDTH=10></TD><TD> <P> - <B>Genome Browser contacts:</B><BR> - We maintain two <b><font color="red">SEARCHABLE PUBLIC</font></b> interactive mailing lists - (<A HREF="mailto:genome@soe.ucsc.edu">genome@soe.ucsc.edu</A> - <!-- above address is genome at soe.ucsc.edu --> - and <A HREF="mailto:genome-mirror@soe.ucsc.edu">genome-mirror@soe.ucsc.edu</A>) - <!-- above address is genome-mirror at soe.ucsc.edu --> - where you can post specific questions about the UCSC Genome Browser - software, database, genome assemblies, release cycles, and mirroring. - For more information on the genome-mirror mailing list, see the - <A HREF="#mirror">Mirroring</A> section below. - We also offer a third read-only mailing list reserved for project - announcements posted by our staff.</P> + UCSC Genome Informatics Group<BR> + Center for Biomolecular Science & Engineering<BR> + CBSE/ITI, 501D Engineering II Building<BR> + University of California, Santa Cruz<BR> + 1156 High Street<BR> + Santa Cruz, CA 95064<BR> + <BR> + <A HREF="http://cbse.soe.ucsc.edu/directions" TARGET=_blank>Directions</A><BR> + <BR> + <A HREF="http://www.twitter.com/GenomeBrowser" + target="_blank"><img src="http://twitter-badges.s3.amazonaws.com/t_small-a.png" + alt="Follow GenomeBrowser on Twitter" + style="vertical-align:text-bottom;"></A> + <BR><BR> + </TD><TD WIDTH=15></TD></TR> + </TABLE> + </TD></TR> + </TABLE> + <BR> + + <TABLE BGCOLOR="fffee8" WIDTH="100%" BORDER="1" CELLSPACING="0" CELLPADDING="1"> + <TR><TD> + <TABLE BGCOLOR="#D9E4F8" BACKGROUND="images/hr.gif" WIDTH=100%> + <TR><TD><FONT SIZE="4"><B> Genome Browser inquiries</b></FONT> + </TD></TR> + </TABLE> + <TABLE BGCOLOR="#fffee8" WIDTH="100%" CELLPADDING=0><TH HEIGHT=10></TH> + <TR><TD WIDTH=10></TD><TD> + <P> + Before posting a question, we strongly encourage you to search our mailing list + archives, our website, and our wiki for the answer. To expedite technical + support, questions and problem reports must adhere to our + <A HREF="FAQ/FAQmaillist.html">technical support guidelines</A>. + PLoS Computational Biology has published a good set of + <A HREF="http://www.ploscompbiol.org/article/info:doi%2F10.1371%2Fjournal.pcbi.1002202" + TARGET=_blank">guidelines</A> for seeking online scientific help. + In particular, when sending us a specific browser screenshot, we recommend + that you use our <a href="../../cgi-bin/hgSession">Session</a> tool to create + a link that fully captures the browser settings. Be sure to removed the + "hgsid" parameter and setting from any URL sent to us, as this can + cause your personal settings to change unexpectedly. </P> + <P> + <B><FONT color="red">Unless otherwise noted, questions and comments submitted to + the Genome Browser forums are publicly accessible and searchable. Please + do not post confidential information to our public forums.</FONT></B> <P> - Prior to posting a question to the mailing list, please review - our <A HREF="FAQ/FAQmaillist.html">technical support - guidelines</A> or read -<A HREF="http://www.ploscompbiol.org/article/info:doi%2F10.1371%2Fjournal.pcbi.1002202" TARGET=_blank>this</A> -PLoS Comp Bio editorial. - Many questions have been answered before; we strongly encourage you to - search the archives before submitting a question to either list. - <UL> - <LI> - <A HREF ="https://groups.google.com/a/soe.ucsc.edu/forum/#!forum/genome" TARGET=_blank>Search</A> - the Genome Browser mailing list archives. - <LI> - <A HREF ="https://groups.google.com/a/soe.ucsc.edu/forum/#!forum/genome-announce" TARGET=_blank>Search</A> - the Genome-announce mailing list archives. - <LI> <FORM name="googleForm1" method="GET" action="http://www.google.com/search" onSubmit="document.googleForm1.q.value=document.googleForm1.qq.value+' site:genome.ucsc.edu/';"> Search the Genome Browser website: <input type="hidden" name="q" value=""> <input type="hidden" name="num" value="10"> <input type="hidden" name="filter" value="0"> <INPUT TYPE=text name=qq size=30 maxlength=255 value=""> <input TYPE="submit" VALUE="Submit"> </FORM> - <LI> <FORM name="googleForm4" method="GET" action="http://www.google.com/search" onSubmit="document.googleForm4.q.value=document.googleForm4.qq.value+' site:genomewiki.ucsc.edu/index.php';"> Search the Genome Browser Wiki Site: <input type="hidden" name="q" value=""> <input type="hidden" name="num" value="10"> <input type="hidden" name="filter" value="0"> <INPUT TYPE=text name=qq size=30 maxlength=255 value=""> <input TYPE="submit" VALUE="Submit"> </FORM> - <LI> - Post a question to the - <A HREF="mailto:genome@soe.ucsc.edu">genome@soe.ucsc.edu</A> mailing list. - <!-- above address is genome at soe.ucsc.edu --> - <b><font color="red">Messages sent to this address will be posted to the moderated genome - mailing list, which is also archived on a SEARCHABLE PUBLIC - <A HREF="http://groups.google.com/a/soe.ucsc.edu/group/genome">Google Groups forum</a></font></b>. - When including a link to a specific view of the browser - in your question, please remove the "hgsid" parameter and setting from - the URL as this can cause your personal settings to change unexpectedly. - We recommend taking a snapshot of your current browser view with our - <a href="../../cgi-bin/hgSession">Session</a> tool and sending - a link to that session. - <LI> - <A HREF="http://groups.google.com/a/soe.ucsc.edu/group/genome-announce?hl=en"TARGET=_blank>Subscribe</A> - to the Genome-announce mailing list (UCSC Genome Browser project - announcements only - low-volume list). Unsubscribe by sending - a blank email to genome-announce+unsubscribe@soe.ucsc.edu. - <LI> - <A HREF="http://groups.google.com/a/soe.ucsc.edu/group/genome?hl=en"TARGET=_blank>Subscribe</A> - to the Genome mailing list (interactive Genome Browser discussion forum - - high-volume list). Unsubscribe by sending a blank email to genome+unsubscribe@soe.ucsc.edu. - </UL> + </P> + <P> <HR> - <B>Reporting server problems:</B><BR> - Server errors or other problems accessing the UCSC Genome Browser or - BLAT server should be sent to - <A HREF="mailto:genome-www@soe.ucsc.edu">genome-www@soe.ucsc.edu</A>. - <!-- above address is genome-www at soe.ucsc.edu --> - <P>Regular weekly maintenance of the Genome Browser database occurs on - Sunday afternoons between the hours of 2:00 - 3:00 p.m. Pacific Time. - Although we allocate an hour for this maintenance, the actual down time - is usually only a few minutes. Occasionally, additional - maintenance is scheduled by the School of Engineering. These - service interruptions are posted on the Genome Browser home page. + <B>Website and data questions: </B> + <A HREF="mailto:genome@soe.ucsc.edu">genome@soe.ucsc.edu</A><BR> + <!-- above address is genome at soe.ucsc.edu --> + <em>Publicly searchable, interactive discussion forum for questions about the + UCSC Genome Browser software, annotation database, genome assemblies, and + release cycles (high volume).</em><BR> + [<A HREF="http://groups.google.com/a/soe.ucsc.edu/group/genome?hl=en" + TARGET=_blank>Subscribe</A>] + [<A HREF="mailto:genome+unsubscribe@soe.ucsc.edu">Unsubscribe</A>] + [<A HREF="https://groups.google.com/a/soe.ucsc.edu/forum/#!forum/genome" + TARGET=_blank>Search the genome archives</A>] + <P> - <hr> - <b>Suggestions and Comments:</b><br> - If you have ideas for how we can improve this browser with new tracks, - utilities, or other features, please leave a note in the <a href= - "../../cgi-bin/hgUserSuggestion">suggestion box</a>.<br> <a name="followup"></a> - <p> - To follow up on the status of an existing suggestion, you may contact - us at - <A HREF="mailto:genome-www@soe.ucsc.edu">genome-www@soe.ucsc.edu</A>. - <!-- above address is genome-www at soe.ucsc.edu --> - Please include the reference number of your suggestion in the email. - <p> - <hr> - <B>Commercial licensing:</B><BR> - Questions about commercial licensing of the Genome Browser should be - sent to - <A HREF="mailto:genome-www@soe.ucsc.edu">genome-www@soe.ucsc.edu</A>. - <!-- above address is genome-www at soe.ucsc.edu --> - For more information about licensing, see the Genome Browser - <A HREF="license/">software licensing requirements</A>. - <P> - Questions regarding commercial licensing of Blat should be directed to - <A HREF="mailto:kent@soe.ucsc.edu">kent@soe.ucsc.edu</A>. -<!-- above address is kent at soe.ucsc.edu --> - See the <A HREF="http://www.kentinformatics.com" - TARGET=_blank>Kent Informatics</A> web site for more information. - <P> + <B>Comments and suggestions: </B> + <A HREF= "../../cgi-bin/hgUserSuggestion">Suggestion Box</A><BR> + <em>Private forum for suggesting new tracks, utilities, and other features for + the Genome Browser.</em> + <P> - <HR> <A NAME="mirror"></A> - <B>Mirroring:</B><BR> - The genome-mirror mailing list is - a forum to which licensed and non-commercial sites can post - questions about the setup and maintenance of Genome Browser mirrors. - Note that commercial use of the source code requires a - <A HREF="license/">license</A>. - <UL> - <LI> - Post a mirror site inquiry: - <A HREF="mailto:genome-mirror@soe.ucsc.edu">genome-mirror@soe.ucsc.edu</A>. + <B>Mirror and source code questions: </B> + <A HREF="mailto:genome-mirror@soe.ucsc.edu">genome-mirror@soe.ucsc.edu</A><BR> <!-- above address is genome-mirror at soe.ucsc.edu --> - <b><font color="red">Messages sent to this address will be posted to the moderated - genome-mirror mailing list, which is archived on a SEARCHABLE PUBLIC - <a HREF="http://groups.google.com/a/soe.ucsc.edu/group/genome-mirror">Google Groups forum</a></font></b>. - <LI> - <A HREF ="https://groups.google.com/a/soe.ucsc.edu/forum/#!forum/genome-mirror" - TARGET=_blank>Search</A> the Genome-mirror mailing list archives. - <LI> - <A HREF="http://groups.google.com/a/soe.ucsc.edu/group/genome-mirror?hl=en"TARGET=_blank>Subscribe</A> - to the Genome-mirror mailing list (UCSC Genome Browser mirror site - questions and announcements only - low-volume list). Unsubscribe by sending - a blank email to genome-mirror+unsubscribe@soe.ucsc.edu. - <LI> - Display a list of - <A HREF="mirror.html">mirror sites</A>. - <LI> - Read procedures for - <A HREF="admin/mirror.html">creating a mirror - site</A>. - </UL> + <em>Publicly searchable, interactive discussion forum for questions about the + setup and maintenance of Genome Browser mirrors. Commercial use of the source + code and binaries requires a <A HREF="license/index.html">license</A>.</em><BR> + [<A HREF="http://groups.google.com/a/soe.ucsc.edu/group/genome-mirror?hl=en" + TARGET=_blank>Subscribe</A>] + [<A HREF="mailto:genome-mirror+unsubscribe@soe.ucsc.edu">Unsubscribe</A>] + [<A HREF="https://groups.google.com/a/soe.ucsc.edu/forum/#!forum/genome-mirror" + TARGET=_blank>Search the genome-mirror archives</A>] + [<A HREF="admin/mirror.html">Set up a mirror</A>] + [<A HREF="mirror.html">Mirror list</A>] + <P> - <HR> - <B>UCSC Genome Bioinformatics Group:</B><BR> - <A HREF="http://www.cbse.ucsc.edu/" TARGET=_blank>Center for - Biomolecular Science & Engineering</A><BR> - CBSE/ITI, 501D Engineering II Building<BR> - University of California, Santa Cruz<BR> - 1156 High St., Santa Cruz, CA 95064<BR> + <B>Server and website access problems:</B> + <A HREF="mailto:genome-www@soe.ucsc.edu">genome-www@soe.ucsc.edu</A><BR> + <!-- above address is genome-www at soe.ucsc.edu --> + <em>Private forum for reporting server errors or other problems accessing the + UCSC Genome Browser or BLAT servers. +<!-- + Regular weekly maintenance of the Genome + Browser database occurs on Sunday afternoons between the hours of 2:00 - 3:00 + p.m. Pacific Time. Although we allocate an hour for this maintenance, the actual + down time is usually only a few minutes. +--> + Scheduled service interruptions for system maintenance are + posted to the genome-announce forum and our twitter feed.</em> - </TD><TD WIDTH=15></TD></TR></TABLE> - <BR></TD></TR></TABLE> - </TD></TR></TABLE> + <P> + <B>Genome Browser announcements: </B><BR> + <em>Notifications from the Genome Browser project team about new software and + data releases, and other items of interest to Genome Browser users (low + volume). </em><BR> + [<A HREF="http://groups.google.com/a/soe.ucsc.edu/group/genome-announce?hl=en" + TARGET=_blank>Subscribe</A>] + [<A HREF="mailto:genome-announce+unsubscribe@soe.ucsc.edu">Unsubscribe</A>] + [<A HREF ="https://groups.google.com/a/soe.ucsc.edu/forum/#!forum/genome-announce" + TARGET=_blank>Search the genome-announce archives</A>] + <BR><BR> + </TD><TD WIDTH=15></TD></TR> + </TABLE> + </TD></TR> + </TABLE> + <BR> + <TABLE BGCOLOR="fffee8" WIDTH="100%" BORDER="1" CELLSPACING="0" CELLPADDING="1"> + <TR><TD> + <TABLE BGCOLOR="#D9E4F8" BACKGROUND="images/hr.gif" WIDTH=100%> + <TR><TD><FONT SIZE="4"><B> Commercial licensing inquiries</B></FONT> + </TD></TR> + </TABLE> + <TABLE BGCOLOR="#fffee8" WIDTH="100%" CELLPADDING=0><TH HEIGHT=10></TH> + <TR><TD WIDTH=10></TD><TD> + <P> + <B>Genome Browser: </B> + <A HREF="mailto:genome-www@soe.ucsc.edu">genome-www@soe.ucsc.edu</A><BR> + <!-- above address is genome-www at soe.ucsc.edu --> + <em>Private forum for licensing questions. For more information about licensing + the Genome Browser software, see the + <A HREF="license/">software licensing requirements</A>. </em> + <P> + <B>Blat and In-Silico PCR: </B> + <A HREF="mailto:kent@soe.ucsc.edu">kent@soe.ucsc.edu</A><BR> + <!-- above address is kent at soe.ucsc.edu --> + <em>See the <A HREF="http://www.kentinformatics.com" + TARGET=_blank>Kent Informatics</A> web site for more information.</em> + <BR><BR> + </TD><TD WIDTH=15></TD></TR> + </TABLE> + </TD></TR> + </TABLE><BR> </TD></TR></TABLE> </BODY></HTML>