3bfbe377e68500c383be0d39b6496a412d7ba3b0 ann Thu May 26 09:22:26 2016 -0700 added bug reports to this so that people might stop sending them to the Suggestion Box diff --git src/hg/htdocs/contacts.html src/hg/htdocs/contacts.html index d50d379..10b315c 100755 --- src/hg/htdocs/contacts.html +++ src/hg/htdocs/contacts.html @@ -1,219 +1,219 @@ <!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 3.2//EN"> <HTML> <HEAD> <META HTTP-EQUIV="Content-Type" CONTENT="text/html;CHARSET=iso-8859-1"> <meta http-equiv="Content-Script-Type" content="text/javascript"> <TITLE>UCSC Genome Browser: Contact Information</TITLE> <LINK REL="STYLESHEET" HREF="style/HGStyle.css"> <script type="text/javascript" src="/js/jquery.js"></script> <script type="text/javascript" src="/js/staticDoc.js"></script> </HEAD> <BODY BGCOLOR="FFF9D2" LINK="0000CC" VLINK="#330066" ALINK="#330066"> <A NAME="TOP"></A> <TABLE BORDER=0 CELLPADDING=0 CELLSPACING=0 WIDTH="100%"><TR><TH COLSPAN=2 ALIGN="left"><IMG SRC="images/title.jpg"></TH></TR> <TR><TD COLSPAN=2 HEIGHT=40><!--#include virtual="./cgi-bin/hgMenubar"--></TD></TR> <!--Content Tables-------------------------------------------------------> <TABLE BGCOLOR="fffee8" WIDTH="100%" BORDER="1" CELLSPACING="0" CELLPADDING="1"> <TR><TD> <TABLE BGCOLOR="#D9E4F8" BACKGROUND="images/hr.gif" WIDTH=100%> <TR><TD><FONT SIZE="4"><B> Contact us</B></FONT> </TD></TR> </TABLE> <TABLE BGCOLOR="#fffee8" WIDTH="100%" CELLPADDING=0><TH HEIGHT=10></TH> <TR><TD WIDTH=10></TD><TD> <!-- Display staff image in righthand corner --> <TABLE ALIGN=RIGHT> <TR><TD ALIGN=RIGHT WIDTH=400 HEIGHT=300> <IMG SRC = "images/browserStaff13.jpg" WIDTH=399 HEIGHT=299 ALT="Genome Browser staff"> </TD></TR> <TR><TD ALIGN=RIGHT> </TD></TR> </TABLE> <P> UCSC Genome Informatics Group<BR> Center for Biomolecular Science & Engineering<BR> CBSE/ITI, 501D Engineering II Building<BR> University of California, Santa Cruz<BR> 1156 High Street<BR> Santa Cruz, CA 95064<BR> <BR> <A HREF="http://cbse.soe.ucsc.edu/directions" TARGET=_blank>Directions</A><BR> <BR> <A HREF="http://www.twitter.com/GenomeBrowser" target="_blank"><img src="http://twitter-badges.s3.amazonaws.com/t_small-a.png" alt="Follow GenomeBrowser on Twitter"></A> <BR><BR> </TD><TD WIDTH=15></TD></TR> </TABLE> </TD></TR> </TABLE> <BR> <TABLE BGCOLOR="fffee8" WIDTH="100%" BORDER="1" CELLSPACING="0" CELLPADDING="1"> <TR><TD> <TABLE BGCOLOR="#D9E4F8" BACKGROUND="images/hr.gif" WIDTH=100%> <TR><TD><FONT SIZE="4"><B> Genome Browser inquiries</b></FONT> </TD></TR> </TABLE> <TABLE BGCOLOR="#fffee8" WIDTH="100%" CELLPADDING=0><TH HEIGHT=10></TH> <TR><TD WIDTH=10></TD><TD> <P> <!--#if expr='"$SERVER_NAME" != /.*.ucsc.edu/ && "$SERVER_NAME" != /.*.sdsc.edu/ && "$SERVER_NAME" != /browser/'--> <!-- 'browser' = GBiB --> <B>This website <EM><!--#echo var="HTTP_HOST" --></EM> is a "mirror" not run by UCSC.</B><BR> Please try to contact the person that manages this mirror with questions.</BR> <P> <B>If you mail the UCSC mailing list, please include this mirror's address <EM>http://<!--#echo var="HTTP_HOST" --></EM> with any questions.</B> </P> <!--#else --> <!--#endif --> Before posting a question, we strongly encourage you to search our mailing list archives, our website, and our wiki for the answer. To expedite technical support, questions and problem reports must adhere to our <A HREF="FAQ/FAQmaillist.html">technical support guidelines</A>. PLoS Computational Biology has published a good set of <A HREF="http://www.ploscompbiol.org/article/info:doi%2F10.1371%2Fjournal.pcbi.1002202" TARGET="_blank">guidelines</A> for seeking online scientific help. In particular, when sending us a specific browser screenshot, we recommend that you use our <a href="cgi-bin/hgSession">Session</a> tool to create a link that fully captures the browser settings. Be sure to removed the "hgsid" parameter and setting from any URL sent to us, as this can cause your personal settings to change unexpectedly. </P> <P> <B><FONT color="red">Unless otherwise noted, questions and comments submitted to the Genome Browser forums are publicly accessible and searchable. Please do not post confidential information to our public forums.</FONT></B> <P> <FORM name="googleForm1" method="GET" action="http://www.google.com/search" onSubmit="document.googleForm1.q.value=document.googleForm1.qq.value+' site:genome.ucsc.edu/';"> Search the Genome Browser website: <input type="hidden" name="q" value=""> <input type="hidden" name="num" value="10"> <input type="hidden" name="filter" value="0"> <INPUT TYPE=text name=qq size=30 maxlength=255 value=""> <input TYPE="submit" VALUE="Submit"> </FORM> <FORM name="googleForm4" method="GET" action="http://www.google.com/search" onSubmit="document.googleForm4.q.value=document.googleForm4.qq.value+' site:genomewiki.ucsc.edu/index.php';"> Search the Genome Browser Wiki Site: <input type="hidden" name="q" value=""> <input type="hidden" name="num" value="10"> <input type="hidden" name="filter" value="0"> <INPUT TYPE=text name=qq size=30 maxlength=255 value=""> <input TYPE="submit" VALUE="Submit"> </FORM> </P> <P> <HR> <B>Website and data questions: </B> <A HREF="mailto:genome@soe.ucsc.edu">genome@soe.ucsc.edu</A><BR> <!-- above address is genome at soe.ucsc.edu --> <em>Publicly searchable, interactive discussion forum for questions about the - UCSC Genome Browser software, annotation database, genome assemblies, and - release cycles (high volume).</em><BR> + UCSC Genome Browser software, annotation database, genome assemblies, bug + reports and release cycles (high volume).</em><BR> [<A HREF="http://groups.google.com/a/soe.ucsc.edu/group/genome?hl=en" TARGET=_blank>Subscribe</A>] [<A HREF="mailto:genome+unsubscribe@soe.ucsc.edu">Unsubscribe</A>] [<A HREF="https://groups.google.com/a/soe.ucsc.edu/forum/#!forum/genome" TARGET=_blank>Search the genome archives</A>] <P> <a name="followup"></a> <B>Comments and suggestions: </B> <A HREF="cgi-bin/hgUserSuggestion">Suggestion Box</A><BR> <em>Private forum for suggesting new tracks, utilities, and other features for the Genome Browser.</em> <P> <A NAME="mirror"></A> <B>Mirror and source code questions: </B> <A HREF="mailto:genome-mirror@soe.ucsc.edu">genome-mirror@soe.ucsc.edu</A><BR> <!-- above address is genome-mirror at soe.ucsc.edu --> <em>Publicly searchable, interactive discussion forum for questions about the setup and maintenance of Genome Browser mirrors. Commercial use of the source code and binaries requires a <A HREF="license/index.html">license</A>.</em><BR> [<A HREF="http://groups.google.com/a/soe.ucsc.edu/group/genome-mirror?hl=en" TARGET=_blank>Subscribe</A>] [<A HREF="mailto:genome-mirror+unsubscribe@soe.ucsc.edu">Unsubscribe</A>] [<A HREF="https://groups.google.com/a/soe.ucsc.edu/forum/#!forum/genome-mirror" TARGET=_blank>Search the genome-mirror archives</A>] [<A HREF="admin/mirror.html">Set up a mirror</A>] [<A HREF="mirror.html">Mirror list</A>] <P> <B>Server and website access problems:</B> <A HREF="mailto:genome-www@soe.ucsc.edu">genome-www@soe.ucsc.edu</A><BR> <!-- above address is genome-www at soe.ucsc.edu --> <em>Private forum for reporting server errors or other problems accessing the UCSC Genome Browser or BLAT servers. <!-- Regular weekly maintenance of the Genome Browser database occurs on Sunday afternoons between the hours of 2:00 - 3:00 p.m. Pacific Time. Although we allocate an hour for this maintenance, the actual down time is usually only a few minutes. --> Scheduled service interruptions for system maintenance are posted to the genome-announce forum and our twitter feed.</em> <P> <B>Genome Browser announcements: </B><BR> <em>Notifications from the Genome Browser project team about new software and data releases, and other items of interest to Genome Browser users (low volume). </em><BR> [<A HREF="http://groups.google.com/a/soe.ucsc.edu/group/genome-announce?hl=en" TARGET=_blank>Subscribe</A>] [<A HREF="mailto:genome-announce+unsubscribe@soe.ucsc.edu">Unsubscribe</A>] [<A HREF ="https://groups.google.com/a/soe.ucsc.edu/forum/#!forum/genome-announce" TARGET=_blank>Search the genome-announce archives</A>] <P> <B>Genome Browser Training Program: </B> <A HREF="mailto:ucscgbtraining@soe.ucsc.edu">ucscgbtraining@soe.ucsc.edu</A><BR> <!-- above address is ucscgbtraining at soe.ucsc.edu --> <em>For information about our newly expanded on-site training program, email our training department or visit <a href="http://bit.ly/ucscTraining" target="_blank">our signup page</a>.</em> <BR><BR> </TD><TD WIDTH=15></TD></TR> </TABLE> </TD></TR> </TABLE> <BR> <TABLE BGCOLOR="fffee8" WIDTH="100%" BORDER="1" CELLSPACING="0" CELLPADDING="1"> <TR><TD> <TABLE BGCOLOR="#D9E4F8" BACKGROUND="images/hr.gif" WIDTH=100%> <TR><TD><FONT SIZE="4"><B> Commercial licensing inquiries</B></FONT> </TD></TR> </TABLE> <TABLE BGCOLOR="#fffee8" WIDTH="100%" CELLPADDING=0><TH HEIGHT=10></TH> <TR><TD WIDTH=10></TD><TD> <P> <B>Genome Browser: </B> <A HREF="mailto:genome-www@soe.ucsc.edu">genome-www@soe.ucsc.edu</A><BR> <!-- above address is genome-www at soe.ucsc.edu --> <em>Private forum for licensing questions. For more information about licensing the Genome Browser software, see the <A HREF="license/">software licensing requirements</A>. </em> <P> <B>Blat and In-Silico PCR: </B> <A HREF="mailto:kent@soe.ucsc.edu">kent@soe.ucsc.edu</A><BR> <!-- above address is kent at soe.ucsc.edu --> <em>See the <A HREF="http://www.kentinformatics.com" TARGET=_blank>Kent Informatics</A> web site for more information.</em> <BR><BR> </TD><TD WIDTH=15></TD></TR> </TABLE> </TD></TR> </TABLE><BR> </TD></TR></TABLE> </BODY></HTML>