+ UCSC Genome Informatics Group
+ UCSC Genomics Institute
+ CBSE/ITI, 501D Engineering II Building
+ University of California, Santa Cruz
+ 1156 High Street
+ Santa Cruz, CA 95064
+
+ Directions
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+ Browser staff in native habitat.
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+
Genome Browser Inquiries
+
- This website is a "mirror" not run by UCSC.
- Please try to contact the person that manages this mirror with questions.
-
- If you mail the UCSC mailing list, please include this mirror's address
- http:// with any questions.
-
+ This website is a "mirror" not run by UCSC.
+ Please try to contact the person that manages this mirror with questions.
+
+ If you mail the UCSC mailing list, please include this mirror's address
+ http:// with any questions.
+
-
- Before posting a question, we strongly encourage you to search our mailing list
- archives, our website, and our wiki for the answer. To expedite technical
- support, questions and problem reports must adhere to our
- technical support guidelines.
+
Before posting a question, we strongly encourage you to search our mailing list archives, our
+website, and our wiki for the answer. To expedite technical support, questions and problem reports
+must adhere to our technical support guidelines.
PLoS Computational Biology has published a good set of
- guidelines for seeking online scientific help.
- In particular, when sending us a specific browser screenshot, we recommend
- that you use our Session tool to create
- a link that fully captures the browser settings. Be sure to removed the
- "hgsid" parameter and setting from any URL sent to us, as this can
- cause your personal settings to change unexpectedly.
-
- Unless otherwise noted, questions and comments submitted to
- the Genome Browser forums are publicly accessible and searchable. Please
- do not post confidential information to our public forums.
-
+ Server and website access problems:
+ genome-www@soe.ucsc.edu
- Private forum for reporting server errors or other problems accessing the
- UCSC Genome Browser or BLAT servers.
+ Private forum for reporting server errors or other problems accessing the UCSC Genome Browser
+ or BLAT servers.
- Scheduled service interruptions for system maintenance are
- posted to the genome-announce forum and our twitter feed.
+ Scheduled service interruptions for system maintenance are posted to the genome-announce forum
+ and our twitter feed.
-
- Genome Browser announcements:
- Notifications from the Genome Browser project team about new software and
- data releases, and other items of interest to Genome Browser users (low
- volume).
- [Subscribe]
- [Unsubscribe]
- [Search the genome-announce archives]
+
+ Genome Browser announcements:
+ Notifications from the Genome Browser project team about new software and data releases, and
+ other items of interest to Genome Browser users (low volume).
+ [Subscribe]
+ [Unsubscribe]
+ [Search the genome-announce archives]
-
+ Genome Browser Training Program:
+ ucscgbtraining@soe.ucsc.edu
- For information about our newly expanded on-site training program, email our
- training department or visit
- our signup page.
-
-
-
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-
-
+ For information about our newly expanded on-site training program, email our training
+ department or visit our signup page.
-
+ Genome Browser:
+ genome-www@soe.ucsc.edu
+ above address is genome-www at soe.ucsc.edu -->
+ Private forum for licensing questions. For more information about licensing the Genome Browser
+ software, see the software licensing requirements.
+