2ab7be34062f5565b9999da21272483260300933
brianlee
  Tue May 14 15:27:03 2019 -0700
Adding a note about 404 from restricted data in the API in new FAQ and sharing genome-www email.

diff --git src/hg/htdocs/FAQ/FAQdownloads.html src/hg/htdocs/FAQ/FAQdownloads.html
index 900731d..9bd21be 100755
--- src/hg/htdocs/FAQ/FAQdownloads.html
+++ src/hg/htdocs/FAQ/FAQdownloads.html
@@ -926,19 +926,23 @@
 To make utilities usable, turn on its 'executable' bit: 
        <pre> <code>$ chmod +x ./filePath </code></pre>
        <pre> <code>$ ./filePath/utility_name</code></pre>
 Example:
        <pre><code>$ chmod +x /home/user/liftover/liftOver</code></pre>
         See also: <a href="http://en.wikipedia.org/wiki/Chmod" target="_blank">http://en.wikipedia.org/wiki/Chmod</a>
 
 </p>
 
 <a name="download40"></a>
 <h2>Restricted Track Data</h2>
 <h6>Why can I not download some data in the Table Browser or find the download files?</h6>
 <p>
 Some data is provided by external groups and is not available for download or mirroring
 by any third party without the permission of the owners, such as the OMIM track data, which
-is the property of Johns Hopkins University.
+is the property of Johns Hopkins University. For some tools, such as attempting a getData fetch
+with our API of restricted tracks, a 404 error might be returned. Please email our private internal
+<a href="mailto:&#103;&#101;&#110;&#111;me&#45;&#119;&#119;&#119;&#64;&#115;&#111;&#101;.uc&#115;&#99;.&#101;d&#117;"
+>&#103;&#101;&#110;&#111;me&#45;&#119;&#119;&#119;&#64;&#115;&#111;&#101;.uc&#115;&#99;.&#101;d&#117;</a>
+mailing list if you have any questions.
 </p>
 
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