2311a511adc9311bf0b6b06b7eafa753f5021352
max
  Tue Dec 7 06:58:25 2021 -0800
adding issue template that directs people to our mailing list, refs #28554

diff --git .github/ISSUE_TEMPLATE/bug-report-or-other-feedback.md .github/ISSUE_TEMPLATE/bug-report-or-other-feedback.md
new file mode 100644
index 0000000..3bce960
--- /dev/null
+++ .github/ISSUE_TEMPLATE/bug-report-or-other-feedback.md
@@ -0,0 +1,34 @@
+---
+name: Bug report or other Feedback
+about: Create a report to help us improve
+title: ''
+labels: ''
+assignees: ''
+
+---
+
+Note that we have our own ticket system and we use Github issues only for source code related issues or pull requests. If you have bug reports, contacting us via the public mailing list genome@soe.ucsc.edu may be easier. See also https://genome.ucsc.edu/contacts.html for ways to search the mailing lists or contact us directly (not public) via email. 
+ 
+ **Describe the bug**
+ A clear and concise description of what the bug is.
+
+ **To Reproduce**
+ Steps to reproduce the behavior:
+ 1. Go to '...'
+ 2. Click on '....'
+ 3. Scroll down to '....'
+ 4. See error
+
+ **Expected behavior**
+ A concise description of what you expected to happen.
+
+ **Screenshots**
+ If applicable, add screenshots to help explain your problem.
+
+ **Desktop (please complete the following information):**
+  - OS: [e.g. Windows]
+   - Browser [e.g. firefox, chrome, safari]
+    - Version [e.g. 22]
+
+    **Additional context**
+    Add any other context about the problem here.